When scheduling a booking, you have the option to leave comments indicating if you won't be present at home during the cleaning. However, it's essential for someone to provide the cleaner with access to the property before the cleaning commences.
It's important to note that if you're not at home, verifying whether the cleaning meets your expectations can be challenging since you won't have had the opportunity to inspect the job on-site before the cleaner leaves.
Please keep in mind that if the cleaner is unable to access the property, charges may apply in accordance with our Cancellation Policy. Familiarize yourself with Tidiy's guidelines to ensure a smooth process."
